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Return & Exchanges
Return & Exchanges
Return & Exchange Conditions
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Items may be returned within 30 days of receipt
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Items must remain in original packaging, unused, and with all tags attached
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Custom items, personal care products, and other special items are not eligible for return
Return & Exchange Process
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Contact customer service to request return/exchange
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Receive return authorization number
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Ship items back according to specified instructions
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We inspect items upon receipt
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Eligible items will be processed for refund or exchange within 3-5 business days
Return Shipping Costs
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Product quality issues: We cover return shipping costs
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Personal reasons for return: Customer covers return shipping costs
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Exchange service: We cover re-shipping costs
Refund Methods
Refunds will be issued to your original payment method, with arrival times varying by payment method.