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Return & Exchanges

Return & Exchanges

Return & Exchange Conditions

  • Items may be returned within 30 days of receipt

  • Items must remain in original packaging, unused, and with all tags attached

  • Custom items, personal care products, and other special items are not eligible for return

Return & Exchange Process

  1. Contact customer service to request return/exchange

  2. Receive return authorization number

  3. Ship items back according to specified instructions

  4. We inspect items upon receipt

  5. Eligible items will be processed for refund or exchange within 3-5 business days

Return Shipping Costs

  • Product quality issues: We cover return shipping costs

  • Personal reasons for return: Customer covers return shipping costs

  • Exchange service: We cover re-shipping costs

Refund Methods

Refunds will be issued to your original payment method, with arrival times varying by payment method.