Shipping Policy

Order Processing Time

All orders will be processed within 1-3 business days (excluding weekends and holidays). During promotional periods, processing time may be extended accordingly.

Shipping Coverage

We provide shipping services nationwide and internationally to selected countries.

Shipping Methods & Fees

Standard Shipping: 5-7 business days, shipping fees calculated based on order value and destination
Express Shipping: 2-3 business days, additional express fees apply
Free Shipping: Orders over $99 qualify for free standard shipping

Order Tracking

After your order ships, you will receive an email notification with tracking information. You can track your package status on the carrier's official website using the provided tracking number.

Shipping Issue Resolution

If you encounter damaged or lost packages, please contact our customer service team immediately. We will assist you in resolving the issue and provide appropriate solutions.